ServiceMarket is the leading online marketplace for home services in the UAE. It offers more than 45 different services online that can be booked within a few clicks via the ServiceMarket app or website. Founded in 2013, ServiceMarket is currently offering services in Dubai, Abu Dhabi and Sharjah. In 2023, ServiceMarket was acquired by e& and has since been offering home services on the Smiles app as well.
ServiceMarket offers a wide variety of home services including Cleaning, Handyman, Moving, Home Salon, Healthcare at Home, Pest Control and many more. You can check the menu to see the complete list of services being offered.
ServiceMarket provides an easy, fast and hassle-free way to find and book vetted home services online. We partner with trusted and licensed professionals, all of whom are thoroughly vetted to make sure you get the highest quality service. They are also reviewed and rated by customers. You can book services with instant confirmation at fixed rates. Some of the home services can be booked for the same day with a notice of just two hours. ServiceMarket also offers live customer service every day of the week.
ServiceMarket only partners with reputable service providers who follow industry standards when training their staff. This means that qualified professionals will carry out the service at your home. Not only do they have the know-how to take care of the required task properly but will also be able to bring the necessary supplies and equipment if requested.
You can easily book a service in 4 simple steps:
You will receive an email once we have connected you with a home service provider. We will also send reminders leading up to your appointment.
You can choose to pay for the service with a credit card, Apple Pay or with cash once the task has been completed. If you opt to pay with a credit card or Apple Pay, you will only be charged after the service has been carried out. We will also notify you through the app and via email.
Yes. You will have the option to cancel or modify your booking up to 24 hours before the service starts. If you cancel or change your booking less than 24 hours in advance of the booking, then you might have to pay a late cancellation/modification fee.
Your bookings can be tracked and managed through our app, which can also be used to view the details and request modifications. If you’re using the website, bookings can be tracked under the Account section.
To provide better value to you, ServiceMarket offers many special discounts. You can view the complete list of currently available promo codes along with details on how they can be used to book home services at discounted rates here.
We collect customer reviews in two ways. Most of our reviews come from online submissions from ServiceMarket customers. Some reviews are gathered through customer satisfaction calls conducted after service has been delivered. We ask customers to rate companies based on their overall satisfaction with service quality, professionalism, and value for money.
Reviews are a way for the ServiceMarket user community to learn from the experience of others when selecting a service provider. In the interest of maintaining a rich, unbiased source of market information, we adhere to the below principles when handling reviews.
Reviews posted on ServiceMarket are:
We verify each review personally, so please allow 2-5 days for your review to be posted.
Once you complete our short online form and share details and requirements, your information will be sent to vetted companies. At least three quotes from selected companies will be sent to you within 24 hours. You can then hire the most suitable company after comparing the quotes and reading customer reviews. You may also skip the quote process and book your service directly for select services.
For some complex services such as moving, the ServiceMarket team will call you first to understand your request a bit better (such as the volume of your move, your budget, and your specific requirements). We then collect your personalized quotes from up to 5 companies, and send them to you.
No. Our service is free to all our customers. Once you have received your personalized quotes, you have the freedom and flexibility to select a service provider that best suits your needs and purchase their services when you need it.
You will receive quotes from around 3 to 5 companies.
If you want to keep track of your quotes, just log in and check out “My Quotes”.
After the service has been completed, you can directly pay the service provider.
Besides helping you get the best rates for the level of service required, comparison shopping can also make it easy for you to find the most suitable company that has the expertise and resources to carry out the service properly. Consider getting free quotes from multiple service providers and compare them not just in terms of rate but also all the services that will be provided.
We value your privacy. Your personal contact information will only be used by ServiceMarket and the companies you select to communicate your personalized quotes.
We may contact you from time to time for the following things:
If you are receiving any unwanted emails from ServiceMarket or one of the service companies, please email us at info@servicemarket.com
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