How to Set up the Internet After Moving to Abu Dhabi

setting up the internet after a move in Abu Dhabi

Moving is a tiresome process in itself and is a lot more mind-boggling if done all alone. Therefore, we recommend you hire professional movers when planning to relocate to Abu Dhabi. And what better forum to get these from than through ServiceMarket. Log on to the website or app and get in touch with some of the best movers and packers in Abu Dhabi

Even before shifting, the one thing that you should not forget is the internet connection at your new place. Be it a baby boomer, millennial, or Gen Z, having good wi-fi is a necessity for all in this digitalized age.

In today’s world, the internet has become a basic need. It not only provides you with entertainment but also keeps you updated with all the happenings of the world. It aids you in having the entire globe at your fingertips, making you a global citizen in the true sense. 

You must now be wondering about the process of transferring it to your new place prior to your big move. Therefore, we’ve listed down all the necessary steps for you so that you can skip the void of being disconnected from the world even if it is for a short period of time.

How to Transfer Your Internet Connection in Abu Dhabi?

Abu Dhabi’s fiber optic is known for having the highest speed on the globe with Etisalat and du being the two main service providers available in the region. Having a well-laid infrastructure, these fiber connections offer top-class internet services. While Etisalat is the primary service provider, du is mainly used in newly developed parts of the city.

Now living in the UAE, you might be having either of the two internet connections mentioned above and we are here to guide you as to how you can transfer it to your new home in Abu Dhabi.


Transferring Etisalat to Your New Home

  • First, you need to add in the relocation request either on their My Etisalat UAE App or by calling on 101.
  • You can then add in the details and let them know your new home address along with the other required information like your Etisalat ID and your new Makani number.
  • Once you provide them with all the necessary information, they’ll cut your old connection after which their representative will contact you to decide the date for setting up the internet at your new address.
  • The technician will then arrive at your new place on the scheduled date. Make sure to put in the request at least a week before your move-out date as it takes up to 7 working days to do all the paperwork and get the connection all up and running.
  • Another important reminder is to take your router, TV decoder, and their respective cables along with you as the technician would need these to set up the connection in your new home.
  • For further assistance regarding the transfer, you may call on 800-101.

Cost of Transfer

The transfer will cost you between AED 150 and AED 300, depending on any extra cables or equipment needed to reboot your internet connection.

Changing the Elife Package 

In case you want to switch to another Etisalat package, you can send a text message on 1204 saying β€˜ELIFE’ after which a representative will contact you and help you with activating your new bundle. 

We recommend you choose the package that offers the optimum speed you need instead of the one that is the fastest and the most pricey.

A lot of bundles have hidden costs that you might get to know during installation. So do ask for a detailed invoice beforehand so that you’re not taken aback when it’s time to pay the bill. You don’t want to make your relocation more costly than it already is.


Transferring Du to Your New Home

  • Similar to Etisalat, here also you have to go to their website or App and put in a transfer request.
  • Fill in the form by adding in all the required details, such as both your old and new home addresses, the tenancy contract, and any other additional information that they may ask for.
  • Soon after, in about 3 working days, you’d be contacted by a du representative for the scheduling of your connection’s installation in your new home.
  • Make sure to take the router, TV decoder, and all their cables along with you for the technician to reinstall your connection with ease.

Cost of Transfer

To transfer your du connection to your new neighborhood in Abu Dhabi, you’ll have to pay AED 100 extra, which will be added to your upcoming bill.

Changing the Package

Unlike Etisalat, du has different internet packages in every emirate. So if you’re moving to Abu Dhabi from elsewhere in the UAE, you will have to pay extra for terminating your current bundle and getting a new one for your new space in the capital.

If you have any other queries regarding the transferring of your du connection, you may contact them on 800-155.

Connect All Devices

Now with the transfer all done and your internet all set, you can test it by adding in the necessary credentials on a device. If everything goes according to plan, connect all the other devices to the newly installed wi-fi and get reconnected to the world yet again.

Final Takeaway

You must now be aware of how to rebuild your connection to the world while moving to Abu Dhabi. To reiterate, you need to fill in an application form on the website of your current service provider along with all the necessary details. After this, a technician will be at your service within a few days.

He will take care of everything technical, making your shifting process less draining. You can further enjoy a stress-free relocation by choosing from amongst the best movers and packers in Abu Dhabi through ServiceMarket. So, what are you waiting for? Buckle up and enjoy your move!

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